Computer equipment, an internet connection, and a telephone number (if needed) should be available when people start their employment at the university; it is the responsibility of the employer to ensure this. The work facility is often in an open workspace, and most meeting rooms are booked through Outlook. Near the open workspace, there are often privacy spaces.
- Calls are made through Teams. The employer makes sure you receive a headset with a microphone.
- The computer is a rental delivered with Windows set up and is renewed every 4 years.
- Your username comes with access to the Microsoft 365 (Office) suite, which contains access to email through Outlook, data storage in OneDrive and SharePoint, Teams for chat and collaboration and the Microsoft 365 software package (previously called Office).
-
Staff printers are available in all buildings; most are internet-connected.
Some printers are connected to specific workstations only.
If you run into issues with your internet, phone or computer equipment then you can get help by sending in a request at the top of this page. The Help desk also provides assistance from 8:30 AM - 4 PM.
How do I start using the computer?
- Connect the computer to a dock if possible.
- Turn on the computer.
- Select "English (United Kingdom)". You can change the language to Icelandic once the installation is complete:
- Select "Iceland" as the country or region:
- Select the layout for the keyboard:
- Here, you can select an additional keyboard layout. You can then select which one to use as default:
- Connect the computer to the internet. If you are on campus then select "Eduroam" and use your university email and password to connect.
If you are already connected to a wired internet connection then this screen will not appear. - Enter your university email and password:
- The installation process will now commence. This will take approximately 5-10 minutes.
- Sign in with your university email and password:
- We will now set up a PIN for the computer:
- Authenticate using multi-factor authentication. If you have not yet set it up, then follow the instructions:
- Check "Include letters and symbols" and select a PIN. The pin requirements can be seen under "Pin requirements":
- The computer is now ready to use. The computer will keep working in the background.
You can set up apps without admin credentials through the "Company portal". Office is already installed.
We recommend turning on the automatic backup of data through OneDrive.
Software setup
Staff can set up software through the "Company portal" or "Software Center" app, which is set up on all work computers. If the software requires admin rights to finish the setup, then you can contact the IT Division.
Do I get a phone as an employee?
In general, the university does not pay for staff phones. If you think you need a phone because of the nature of your work, you must justify it to your employer. More information on purchases can be found through Ugla.
Further information and assistance
IT Help Desk University Centre (Háskólatorg)
Mon-Thu 08:30-16:00
Fri 08:30-15:00
Submit a request
525-4222