Printing and scanning - Staff

You can sign in to the printer with your PIN.

You can also link your staff ID card to your username by placing the card on the card scanner and entering your PIN.

This is how you find your PIN:

1. Open the UniFLOW webpage and sign in. 
2. Memorise the "PIN". It can be found under "Identities". 
   If you can not see the pin then click "New identity", choose PIN, add it and then refresh the page.

• Aragata 9.
• Árnagarður 2nd., 4th. floor.
• Continuing education (Endurmenntun): Office 1st floor.
• Edda: 2nd floor (School of Humanities).
• Gimli 1st, 2nd. floor and at the School of Social Sciences.
• Hagi 3rd floor.
• Læknagarður: 3rd. floor and 4th. floor
• Lögberg 4th. floor.
• Main Building (Aðalbygging): 3rd floor, School of Humanities.
• Oddi 1st., 2nd., 3rd. floor and the PHD room.
• Raunvísindastofnun (The Science Institute) 3rd floor.
• Saga: 4th., 5th., 6th. floor.
• Setberg: 3rd. floor.
• University Centre (Háskólatorg): Human resources.
• VRIII: 1st 2nd and 3rd floor.

1. If you got a computer from the University, then open the Software Centre or Company Portal through the Start button and download the UniFLOW app.
2. If you do not have a university computer then go to the "Uniflow website" and download "Windows x64 "prentrekill"".
3. Install the print driver.
4. The "Prentský" is now installed. Select "Prentsky HI" when you print.

The cloud printers are available at the following locations:

• Askja:
  • 1st-floor department offices.
  • 2nd floor east.
  • 3rd floor west.
• Árnagarður 4th floor south.
• Edda: 1st floor (Árni Magnússon Institute).
• Eirberg: 3rd floor.
• Gimli 3rd floor.
• Gróska:
  • 1st floor, Science Park (Vísindagarðar).
  • 3rd floor, Computer science.
• Main building (Aðalbygging):
  • 1st floor, under the lobby stairs.
  • 1st floor, Rector's offices.
  • 2nd floor, room 222, finance division.
• Nýja Garður:
  • 1st floor south.
  • 2nd floor north.
  • 3rd floor north.
• Tæknigarður:
  • 1st floor.
  • 2nd floor.
  • 3rd floor.
• Saga 4th floor.
• Setberg 1st floor.
• Skólabraut 3rd floor.
• Veröld 3rd floor.
• VR2:
  • 2nd floor.
  • 3rd floor.
• VR3:
  • 1st floor.
  • 2nd floor.
  • 3rd floor.

1. Go to the Windows start menu, write "run" and click "enter":
2. Write \\prent.hi.is\prentsky-hi and click "OK":
3. Now you should be connected to the print cloud and able to print. The default setting is black-and-white, double-sided printing.
4. Those who use their own computers will get a login screen. Write CS\ in front of your university username like this "CS\username" and do not write @hi.is. Enter your password and check "Remember my credentials", then press "OK":

1. Start by downloading the driver.
2. Run the installation and finish (Continue → Agree → Install).
3. Click the Apple logo in the upper left corner and go to "System Preferences":
4. Open "Printers & Scanners":
5. Click on the plus sign at the bottom left of the window or "Add Printer..." (depending on which version of MacOS you have).
   MacOS 12 or older:
   MacOS 13 and newer:
6. Right-click at the very top of the window (or hold control and click at the top) and choose "Customise Toolbar":
7. Drag "Advanced" to the menu bar and click "Done":
8. Click "Advanced" at the top of the window and type in the settings listed below.
   Type: LPD/LPR Host or Printer
   Device: Another Device
   URL: Insert this URL lpd://YourUsername@prent.hi.is/prentsky-hi (NOTE that instead of "YourUsername" inside the URL, you type in your username without @hi.is)
   Name and Location: You can type in what you want here.
   Use: Choose "Select Software..." and go to step 9.
9. Choose the driver RICOH MP C3004ex PS and click "OK":
10. Click "Add":
11. The printer has been set up:
12. The default setting is black and white, printed on both sides, so you need to change the settings if you want it any other way.

The steps vary slightly across Linux distros, but they should work for most.

1. Open "Print Settings" and click "+ Add". You might need to enter your password a few times during the setup, depending on your system:
2. In the "New Printer" window, click Network Printer -> Windows Printer via SAMBA.
   Under SMB Printer write: 130.208.143.155/prentsky-hi.
   Enter your University password in the password field.
   Under Username type: CS\YourUsername (skip the @hi.is):
3. Choose Ricoh from the list and click "Forward":
4. Choose MP C3004ex and Ricoh MP C3004ex PS and click "Forward":
5. Change PostScript to Adobe PostScript:
6. Write whatever you like in Location and click "Apply":
7. When the setup is finished you should be able to print. The default print settings are grayscale and double-sided, so you need to change them if you want them any other way.

• The print cloud printers notify Ofar automatically when they are out of ink or if they are in an error state. However, if that doesn't happen, you can submit a request with the printer's location, the service number written on the side, and what colour toner is needed to IT.
• The department orders ink for the other printers and also paper for both types of printers (except for the computer labs).

If the document does not appear in your print queue on the printer (after you log onto it) then you can try the following:

1. Make sure you are printing using the "Prentsky HI" printer.
2. Make sure that the "Uniflow SmartClient" is running and connected. You can check in the bottom right corner by clicking on the arrow:
   
3. If the app is not running then you can open it through the start menu by searching for it:
   
4. If the app is already running then click on the icon and select "uniFLOW SmartClient settings":
   
5. Select "Re-register" after that the app should work. Try printing the documents again from the computer and recheck your print queue on the printer:

If the print cloud is already set up but not working for one user, remove it from the computer and set it up again.

• Windows: Click on the start button and start typing "Printers and scanners", click on it, select prentský and "Remove device".
• MacOS: Open "System preferences", click on Printers & scanners", select prentský and click on the minus button.

• The most common reason you can't print is that you are not connected to a university network. (Eduroam, hinet6 or with a wired connection). In Sturlugötu 8 it is not possible to print through Eduroam.
• If the printer has a screen then you can often see the error on it.
• You can submit a request to IT if you need more assistance.