Students that have bought print credits can print in most computer labs in the University Of Iceland.
You can buy or keep track of your print credits through Ugla under IT Services → Print credits. Print credits can also be bought at the Service Desk in Háskólatorg.
The University has a special kind of print quota which counts in credits. The price can be seen through Ugla.
- Each page in black and white is 1 credit (printing on both sides is 2 credits)
- Each page in colour is 5 credits (printing on both sides is 10 credits).
Please note that print credits are only active during your studies and unused credits will not be refunded.
Printed pages will subtract from your print credits in real-time.
Photocopy
There are several photocopiers available in the National and University Library. You can buy a photocopying card from the service desk on the first floor.
You can also pay for general printing services from Háskólaprent at Fálkagata 2.
Another option is to use a scanner in a computer lab to send scanned pages to your email, and then use your print credits to print them.
Scanning
There are scanners located in the computer labs in Askja 166, Gimi 136a, Oddi 102 and VRII-260.
Note that scanning is free of charge.
- The screen below should be the first one you see on the machine. Click on "Scan":
- Select "Scan to Email":
- Fill in the "From" and "To" field with your university email address:
- Press on the preview window to start scanning, you can delete or add more pages from the right-side menu:
- You can choose a title for the email in the subject line. Press send to send the email.
Colour printing
The computer labs in Askja 166 and Gimli 136a have colour printers.
If only a part of the document is in colour then we recommend printing the black and white pages first and then manually selecting the colour pages to save on print credits.
- Through the print menu you need to select "Printer properties" and then choose between black and white or colour:
Printing a PDF
- When printing a PDF from a browser you need to select "Black and white" or "Colour" under the option "Colour".
- In Adobe Acrobat you need to check or uncheck "Print in grayscale (black and white)".
Opening hours and locations
The computer lab opening hours follow the opening hours of the buildings.
- Askja 166: Colour printer with a scanner.
- Gimli 136a: Colour printer with a scanner
- University Center (Háskólatorg) 302 (Accessibility centre): Black and white printer.
- University Center (Háskólatorg) public computers: Black and white printer.
- Oddi 102: Black and white printer with a scanner.
- Oddi 301: Black and white printer.
- Veröld 230: Black and white printer.
- VR-II 260: Black and white printer with a scanner.
- National and University Library of Iceland 3rd. floor: Black and white printer.
Printing on both sides (Duplex)
All computer lab printers can print on both sides (duplex) of the paper.
Printing on both sides through Microsoft 365 (Word)
- Through the print menu select between "Print one-sided" or "Print on both sides":
Printing a PDF on both sides
- When printing a PDF from a browser you select "More settings" and check or uncheck "Print on both sides".
- In Adobe Reader you need to check or uncheck "Print on both sides of the paper".
Common issues
- If you have not used the printing for a long time it could be because the previous printing system did not update the subtracted pages until after midnight. That would sometimes result in users printing more pages than they had credit for.
- If you forgot to log out of the computer in the computer lab someone else may have printed pages on your account.
- If you have a document open the computer will ask you if you want to close or save the document before it fully logs you out.
- If you are sure you didn’t forget to log out and you suspect someone to know about your account information, you should change your password immediately in Ugla → Settings → Change password.
There can be several reasons why you can't print:
- Check how much print credit you have left.
- Check if the printer shows an error message, there should be an exclamation point on screen, you can try following the on-screen instructions or report the error through the IT Service Portal.
- If you have print credits and there is no error message on the printer screen then contact the IT department through the Service Portal.
Further information and assistance
IT Help Desk University Centre (Háskólatorg)
Mon-Thu 08:30-16:00
Fri 08:30-15:00
help@hi.is
525-4222