Printing and scanning - Staff

• Askja:
  • 1st-floor department offices
  • 2nd floor east
  • 3rd floor west
• Árnagarður 4th floor south
• Edda:
  • 1st floor
  • 2nd floor
• Gimli 3rd floor
• Gróska:
  • 1st floor Science Park (Vísindagarðar)
  • 3rd floor Computer science
• University Centre (Háskólatorg): Human resources
• Main building:
  
  • 1st floor under the lobby stairs
  • 1st floor Rector offices
  • 2nd floor room 222 finance division
  • 3rd floor School of Humanities
• Nýja Garður:
  • 1st floor south
  • 2nd floor north
  • 3rd floor north
• Tæknigarður:
  • 1st floor
  • 2nd floor
  • 3rd floor
• Setberg 1st floor
• Skólabraut 3rd floor
• Stakkahlíð Múli 2nd floor
• Veröld 3rd floor
• VR2:
  • 2nd floor
  • 3rd floor
• VR3:
  • 1st floor
  • 2nd floor
  • 3rd floor

1. Go to the Windows start menu, write "run" and click "enter":
2. Write \\prent.hi.is\prentsky-hi and click "OK":
3. Now you should be connected to the print cloud and should be able to print. The default setting is black and white and printed on both sides.
4. Those that use their own computers will get a login screen. Write CS\ in front of your university username like this "CS\username" and do not write @hi.is. Enter your password and check "Remember my credentials" then press "OK":

1. Start by downloading the driver.
2. Run it and finish the installation (Continue → Agree → Install).
3. Click the Apple logo in the upper left corner and go to "System Preferences":
4. Open "Printers & Scanners":
5. Click on the plus sign at the bottom left of the window or "Add Printer..." (depending on which version of MacOS you have).
   MacOS 12 or older:
   MacOS 13 and newer:
6. Right-click the menu bar (might need to hold in Option and click) and choose "Customize Toolbar":
7. Drag "Advanced" to the menu bar and click "Done":
8. Click "Advanced" at the top of the window and type in the settings as listed below.
   Type: LPD/LPR Host or Printer
   Device: Another Device
   URL: Insert this URL lpd://yourusername@prent.hi.is/prentsky-hi (NOTE that instead of "notendanafn" inside the URL you type in your own username so it would look something like "lpd://blaerblondal@prent.hi.is/prentsky-hi")
   Name and Location: You can type in what you want here.
   Use: Choose "Select Software...". A window will open which can be seen in the next step.
9. Choose the driver RICOH MP C3004ex PS and click "OK":
10. Click "Add":
11. The printer has been set up:
12. The default setting is black and white, printed on both sides so you need to change the settings if you want it any other way.

The steps might look a little different between linux distros but should work for most.

1. Open "Print Settings" and click "+ Add". You might need to put in your password a few times during the setup depending on your system:
2. In the "New Printer" window click Network Printer -> Windows Printer via SAMBA. Under SMB Printer write: 130.208.143.155/prentsky-hi. In password put the University password and in Username put: CS\your ugla username:
3. Choose Ricoh from the list and click "Forward":
4. Choose MP C3004ex and Ricoh MP C3004ex PS and click "Forward":
5. Change PostScript to Adobe PostScript:
6. Write whatever you like in Location and click "Apply":
7. When the setup is finished you should be able to print. The default print setting is grayscale, printed on both sides so you need to change the settings if you want it any other way.

• The print cloud printers notify Origo when they are out of ink. However, if that doesn't happen then you can send in a help request through the IT Service Portal with the location of the printer and the service number that is written on the side of it.
• The department orders ink for the other printers and also paper for both types of printers (except for the computer labs).

If the print cloud is already set up but not working for one particular user it might be best to remove it from the user's computer and set it up again.

• Windows: Click on the start button and start typing "Printers and scanners", click on it, select prentský and "Remove device".
• MacOS: Open "System preferences", click on Printers & scanners", select prentský and click on the minus button.

The cloud printers are equipped with sensors that notify Origo when something goes wrong. However, if that doesn't happen then you can send in a help request through the IT Service Portal with the location of the printer and the service number that is written on the side of it.

• The most common reason why you can't print is that you are not connected to a university network through Eduroam, hinet6 or with a wired connection (In Sturlugötu 8 it is not possible to print through Eduroam).
• If the printer has a screen then you can often see what the error is on it.
• You can send in a help request through the IT Service Portal if you need more assistance.