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Use a different authentication method at login

You may need to use a different authentication method than you have by default. Then it is necessary to have set up more than one method and we strongly recommend it.

If you want to use a different method other than your default when login in, follow these steps:

  1. Type in your email address and click "Next":MFA app 2.png
  2. Type in your password and click "Sign in":MFA app 3.png
  3. Click here "I can't use my... [default method shows here] right now": MFA app 14.png
  4. Select the method you want to use instead of the default grayed-out method:different login 2.png
  5. You should then receive an SMS, call or approve request in the authentication app, depending on what you select above.

Further information and assistance

IT Help Desk University Centre (Háskólatorg)
Mon-Thu 08:30-16:00
Fri 08:30-15:00
help@hi.is
525-4222

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