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Setting up multi-factor authentication and Passkey

Bellow you will find instructions on how to set up multi-factor authentication. You can add another authentication method later.

If you switch phones then you will need to move or reset the authentication before being able to set it up again.

Text and phone call based authentication will end in February due to a security vulnerability

Set up using Microsoft Authenticator

 

  1. Open the website mfa.hi.is. NOTE that it is best to do this on a device other than the phone you are using for the two-factor authentication:MFA appið 1.png
  2. Type in your university email address and click "Next":
    MFA app 2.png
  3. Type in your password and click "Sign in":
    MFA app 3.png
  4. If you are using your own device, it is a good idea to click "Yes" here. If, on the other hand, you are on a public computer, it is better to click "No" here:
    MFA app 4.png
  5. Click "Next":
    MFA app 5.png
  6. Download and install Microsoft Authenticator on your phone through the App Store (iPhone & iPad) or Google Play (Android). You can not use other authentication apps since Microsoft blocked it:
    MFA app 6.png
  7. Open Microsoft Authenticator on your phone:
    When you open Microsoft Authenticator on your phone for the first time, click "I agree". Allow notifications from the app if you are prompted:
    MFA appið 7.png
  8. Now click "Next":
    MFA app 8.png
  9. Open Microsoft Authenticator on your phone. Select "Scan a QR code" if that option doesn't appear then select the + (plus) button in the top right corner, select "Work or school" and then "Scan a QR code":
    Your phone may now request access to the camera. Tap to grant permission.
    MFA appið 10.png
  10. Click on "Next":
    MFA 6 eng.png
  11. Point your phone/camera at the QR code in the middle of the screen to scan it. Then click "Next":
    MFA app 10.png
  12. On your phone you will see a window or a notification asking you to approve the sign-in. Enter the two-digit number into the window and select "YES":
    MFA appið 11.png
  13. Notification approved. Click "Done":
    MFA 10 eng.png

Now everything should be ready for multi-factor authentication sign-in. You should not have to repeat the steps above until you get a new phone.

 

From now on, every time you sign in to UI's pages or systems and are outside the UI network, you are asked to accept the login on the phone.

 

You can also confirm your sign-in by clicking "I can't use my Microsoft Authenticator right now" and then selecting "Use a verification code". The code can be found in the Microsoft Authenticator app by pressing on your account.
MFA app 14.png

Set up a Passkey in Microsoft Authenticator

Before you set up a Passkey in the Microsoft Authenticator app you will first need to set it up with the instructions above

  1. Open Microsoft Authenticator on you phone.
  2. Tap on your university account "Menntaský":
    Authenticator passkey 1.png
  3. Tap "Create a passkey" beneath "Other ways to sign in":
    Authenticator passkey 2.png
  4. Sign in with your university email address and follow the on screen instructions.

 

If you want to use a Passkey at sign in then you select "iPhone, iPad or Android device" after you enter your email (the user interface is different depending on the operating system and browser). Open the camera on your phone and scan the QR code to sign in:
MS Auth passkey.png

Set up a Passkey

Before you set up a Passkey you will first need to set up Microsoft Authenticator with the instructions above

Only set up a Passkey on your own device or on your own computer user account that other people don't have access to:

  1. Open the website "mfa.hi.is":MFA appið 1.png
  2. Type in your university email address and click "Next":
    MFA app 2.png
  3. Type in your password and click "Sign in":
    MFA app 3.png
  4. If you are using your own device, it is a good idea to click "Yes" here.
    MFA app 4.png
  5. Approve your sign in with the Microsoft Authenticator app:
    MFA appið 11.png
  6. Click on "+ Add sign-in method"
    MFA add method 1.png
  7. Select "Passkey":
    Passkey 1 eng.png
  8. Here you will need to follow the on screen instructions that the operating system/browser/password manager will provide you with.

Further information and assistance

IT Help Desk University Centre (Háskólatorg)
Mon–Thu: 8:30 am - 4 pm
Fri: 08:30- 3 pm
Submit a request
525-4222

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