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Sign in with multi-factor authentication

Below is a step-by-step guide on how to sign in with multi-factor authentication.

  1. When you have entered a page where you need UI authentication and are not connected to the university network, you need to use multi-factor authentication. This is an example showing the authentication process when logging into ugla.hi.is.
  2. Type in your email address and click "Next":MFA app 2.png
  3. Type in your password and click "Sign in":MFA app 3.png
  4. If you are using your own device, it is a good idea to click "Yes" here. If, on the other hand, you are on a public computer, it is better to click "No" here:MFA app 4.png
  5. Now its time to authenticate with the Authenticator app or text message. On your phone you will see a window or a notification asking you to approve the sign-in. Enter the two digit number into the window and select "YES":MFA appið 11.png
  6. You may now be asked for face ID, fingerprint or PIN:
  7. When this is done, you should be signed in to the site/system you were logging in to.

Further information and assistance

IT Help Desk University Centre (Háskólatorg)
Mon-Thu 08:30-16:00
Fri 08:30-15:00
help@hi.is
525-4222

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