Pre-arrival - Saga

Updated 19 February 2026 10:09

Here are the answers to frequently asked questions that you may find helpful to review before arriving at Saga.

What service do you offer for guests?

There is no on-site reception and no housekeeping services available during your stay. However, it is possible to request cleaning and extra linen for an additional fee. Please feel free to request this by contacting the Service Desk at the University Centre. Guests must keep their rooms clean and in good condition throughout their stay and open the windows regularly to prevent moisture from building up.

For longer stays where no cleaning has been requested, staff conduct a brief room check every 10–14 days.

Where do I collect and return the keys?

Each room has its own key box located in the entrance hall of Saga. Both the guest and their UI contact will receive an access code by email before arrival. Check-in is from 17:00 on the day of arrival. The box contains two key cards for each guest: one for the entrance and lift, and one for the room.

Please remember to always take the key with you when you leave the room to avoid call-out charges.

Instructions for the key box.

It is essential to return the key cards to the box when you leave, so they are available for the next guest. Make sure to scramble the numbers after handling the key box.

Please report to the Service Desk at the University Centre if you have lost a key card. The fee for a lost key card is 5.000 ISK.

Where do I enter the Saga building?

The accommodation entrance is at the north entrance, facing the University Library. Guests receive an elevator access card along with their room key card. The rooms are located on the third floor (on the right when you exit the elevator).
Saga inngangur3.jpg

Is there parking at Saga

If you are bringing a car, please note that parking on campus, including at Saga, costs 230 ISK per hour on weekdays between 7:00 a.m. and 5:00 p.m. Payment is made through the Parka app.

Phone numbers to call if a problem occurs:

During office hours, please contact the Service Desk at the University Centre (Mon–Thu 8:30–16:00, Fri 8:30–15:00), tel. 525-4000.
You can call the Service Desk duty phone at 883-3888 during these hours:
- Monday to Thursday from 4:00 pm to 8:00 pm
- Fridays from 3:00 pm to 8:00 pm
- Saturdays and Sundays from 10:00 am to 8:00 pm
If the key is left inside the room and on-call service is required, a fee is charged according to the price list. This applies outside the Service Desk's opening hours.
Outside these hours, you can call the Security company Öryggismiðstöðin at 530-2400 for assistance. Please note that if an employee of theirs is called to the site for assistance, an extra fee will be charged to the room (this only applies if the guest has lost the key themselves)

You can also email the Service Desk.