The University of Iceland's policy is to implement Microsoft 365 for all University users, thereby simplifying collaboration and work for everyone.
The Microsoft 365 (Office) package includes Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Teams, Planner, Access and Publisher. Additional software is available as standalone applications, web apps, or extensions through the Microsoft 365 environment.
End of support for macOS 11
Set up
The software can be active on 5 computers, 5 tablets and 5 smartphones.
Here are instructions for setting up the software on Windows, macOS, Android, and iOS (iPhone & iPad).
- Open office.hi.is in a browser and sign in if asked with your university email address (username@hi.is).
- Click on "Install apps" and then click on "Microsoft 365 apps":
- Now click on "Install Office" to start the download.
- Now you only need to install the app and sign in.
The download file should appear under Downloads if it isn't visible in the browser.
Microsoft offers numerous applications through the respective app stores. Word, Excel, PowerPoint, and OneDrive are all built into the Microsoft 365 Copilot app, which we show how to download here.
- Search for "Microsoft 365 Copilot" on the Play Store (Android) or App Store (iOS), and click on "Install" or "Get"
- Once the installation has finished launch the app and sign in with your university email (username@hi.is) to activate it.
Other Microsoft apps are also available to download:
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Excel:
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OneDrive:
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OneNote:
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Outlook:
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Planner:
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PowerPoint:
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Teams:
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To Do:
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Word:
Icelandic language pack for Microsoft 365
The Icelandic language and spell-checking pack can be downloaded from Microsoft for Windows.
MacOS does not support Icelandic.
Web version of Microsoft 365
The web version of Microsoft 365 is great for computers that don't support the software, such as Chrome OS and Linux. These online versions are powerful, so users probably do not notice much difference from the desktop versions.
The web apps can be found on the left menu at office.hi.is.
Common issues
Here we go over the common issues users might encounter and the solutions.
MacOS:
- Microsoft 365 (Office) now requires macOS 12.
- Run the Office license removal tool to fix the issue.
- Open Keychain Access and search for "Microsoft", delete everything with "Office" in its name and also all "com.microsoft" entries. Search for "ADAL" and delete them also.
- If that does not work then uninstall all Microsoft 365 (Office) apps and then reinstall them.
- Graduated students can not use Microsoft 365. You can check your status in Ugla through "My courses".
Windows:
- Open Word. Click on "File" and click "Accounts". Here you will see which account is registered for the Microsoft 365 licence.
- If that doesn't work then open Windows settings > Accounts > Access work or school and disconnect all accounts:
- Graduated students can not use Microsoft 365. You can check your status in Ugla through "My courses".
The Centre for Writing offers writing support for all students, faculty and staff at the University of Iceland in both Icelandic and English.
Microsoft 365 is only supported on the last three major releases of macOS and on Windows 10 and up. You can try the following to set up Microsoft 365 on an older computer:
- Update the OS:
- MacOS: We recommend upgrading the OS to the minimum version that Microsoft requires. When this was written, Microsoft 365 is supported on Sequoia 15, Tahoe 26 and Golden Gate 27.
- Windows: Update the computer to Windows 11. Windows 10 no longer receives security updates and is therefore not secure.
- It is also possible to get older versions of Microsoft 365 for macOS 12+. Unfortunately it is not possible for Windows.
Here are the last supported versions of the Microsoft 365 software for each macOS version:
You can otherwise use the Web version of Microsoft 365. These web versions are powerful, so users may not notice much difference from the desktop versions.
It is also possible to use Microsoft 365 in the computer labs.
Further information and assistance
IT Help Desk University Centre (Háskólatorg)
Mon–Thu: 8:30 am - 4 pm
Fri: 08:30- 3 pm
Submit a request
525-4222