Students who have bought print credits can print in most computer labs in the University of Iceland.
You can buy or keep track of your print credits through Ugla under IT Services → Print credits. You can also buy print credits at the Service Desk in Háskólatorg.
- The University has a special print quota that counts toward credits. You can find the price in Ugla.
- Each page in black and white is 1 credit
- Each colour page is 5 credits
- Printing on both sides:
- black and white is 2 credits
- colour is 10 credits
Please note that print credits are only active during your studies, and unused credits will not be refunded.
Printed pages will subtract from your print credits in real-time.
Photocopy
A photocopier is available at the National and University Library. You can buy a photocopying card from the service desk on the second floor.
You can also pay for general printing services at Háskólaprent, Fálkagata 2.
Another option is to use a scanner in a computer lab to send scanned pages to your email, and then use your print credits to print them.
Scanning
Scanners are located in the computer labs in Askja 166, Gimi 136a, Oddi 102, and VRII-260.
Note that scanning is free.
- The screen below should be the first one you see on the machine. Click on "Scan":
- Select "Scan to Email":
- Fill in the "From" and "To" fields with your university email address:
- Press on the preview window to start scanning. You can delete or add more pages from the right-side menu:
- You can choose a title for the email in the subject line. Press send to send the email.
Colour printing
The computer labs in Askja 166 and Gimli 136a have colour printers.
If only part of the document is in colour, we recommend printing the black-and-white pages first, then manually selecting the colour pages to save on print credits.
Printing through Microsoft 365 (Word)
- Through the print menu you need to select "Printer properties" and then choose between black and white or colour:
Printing a PDF
- When printing a PDF from a browser, you need to select "Black and white" or "Colour" under the option "Colour".
- In Adobe Acrobat, you need to check or uncheck "Print in grayscale (black and white)".
Opening hours and locations
The computer lab's opening hours follow those of the buildings.
- Askja 166: Colour printer with a scanner.
- Gimli 136a: Colour printer with a scanner
- University Centre (Háskólatorg) 302 (Accessibility centre): Black-and-white printer.
- University Centre (Háskólatorg) public computers: Black-and-white printer.
- Oddi 102: Black and white printer with a scanner.
- Oddi 301: Black-and-white printer.
- Veröld 230: Black-and-white printer.
- VR-II 260: Black and white printer with a scanner.
- National and University Library of Iceland 3rd. floor: Black and white printer.
Printing on both sides (Duplex)
All computer lab printers can print on both sides of the paper (duplex).
Printing on both sides through Microsoft 365 (Word)
- Through the print menu, select between "Print one-sided" or "Print on both sides":
Printing a PDF on both sides
- When printing a PDF from a browser, you select "More settings" and check or uncheck "Print on both sides".
- In Adobe Reader, you need to check or uncheck the "Print on both sides of the paper" option.
Common issues
- If you have not used the printing for a long time, it could be because the previous printing system did not update the subtracted pages until after midnight. That would sometimes result in users printing more pages than they had credit for.
- If you forgot to log out of the computer lab, someone else may have printed pages on your account.
- If you have a document open, the computer will ask whether you want to close or save it before fully logging you out.
- If you are sure you didn't forget to log out and you suspect someone knows about your account information, you should change your password immediately in Ugla → Settings → Change password.
There can be several reasons why you can't print:
- Check how much print credit you have left.
- Check if the printer shows an error message; there should be an exclamation point on the screen. You can follow the on-screen instructions or report the error through the IT Service Portal.
- If you have print credits and there is no error message on the printer screen, then contact the IT department through the Service Portal.
Further information and assistance
IT Help Desk University Centre (Háskólatorg)
Mon–Fri: 8:30 am - 3 pm
Submit a request
525-4222