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VPN connection

A VPN connection makes it possible to get direct access to the University's network, for example the E-resources of the National Library.

Snara can be used without a VPN by signing into your Ugla account, press "Meira", "Innskráning" and choose "Innskrá með Microsoft".

This service is only meant to be used for restricted websites like the aforementioned.

Please note that hotels often block the use of VPN services on their networks.

Set up

Windows
  1. Download GlobalProtect 64-bit through vpn.hi.is. Sign in using your university email (username@hi.is) and password if prompted.
  2. Open the file. It should be located in your downloads folder.
  3. Click on "Next":GlobalProtect Windows 1.png
  4. Click on "Next" again:GlobalProtect Windows 2.png
  5. Finish the installation by pressing "Next":GlobalProtect Windows 3.png
  6. Once the application has been installed it can be found in the bottom right corner. It might be hidden under the arrow.
    Click on the icon 🌍︎:GlobalProtect Windows 5.png
  7. Select "Get Started":GlobalProtect Windows 6.png
  8. Type vpn.hi.is under "Portal" and click on "Connect":GlobalProtect Windows 7.png
  9. Now you only need to sign in to your university account to connect the VPN:

 

The VPN is disconnected by clicking on the three lines ☰ and selecting "Disconnect":GlobalProtect Windows 8.png

MacOS
  1. Download GlobalProtect for Mac through vpn.hi.is. Sign in using your university email (username@hi.is) and password if prompted.
  2. Open the file. It should be located in your downloads folder.
  3. Click on "Continue":VPN MacOS 1.png
  4. Click on continue again:VPN MacOS 2.png
  5. Now select "Install":VPN MacOS 3.png
  6. Enter the computer authentication:
    VPN MacOS 4.png
  7. Select "Move to Bin":VPN MacOS 6.png
  8. The GlobalProtect  🌍︎  app will now appear on the menu bar in the top right corner. Click on the icon and select "Get Started":VPN MacOS 7.png
  9. Type vpn.hi.is under "Portal":
    VPN MacOS 8.png
  10. Now you only need to sign in to your university account to connect to the VPN:

 

The VPN is disconnected by clicking "Disconnect":

VPN MacOS 12.png

Linux
  1. Go to "Settings and Networks".
  2. Click on "+" under VPN.
  3. Name the VPN connection. Click on "VPN Protocol" and select "Palo Alto Networks GlobalProtect"
  4. The gateway is vpn.hi.is
  5. Click on "Connect".
  6. A new window will open momentarily where you sign in with your university email and password.
  7. Select "Yes".
  8. Select "Connect" again and then "Login". You may need to click on it 1-3 times before the VPN connects.

If you are not using the most common versions of Linux will need to setup GlobalProtect-openconnect with GUI. The GUI version can't be used since the University doesn't have a licence for it, the app was chosen because it offers SAML authentication.

  1. Download the application through Github. Select the correct Distro version.
  2. To connect to the VPN you must enter sudo -E gpclient connect vpn.hi.is into the terminal.
    If a browser doesn't open then enter the command again.
  3. Authenticate with your university email and password.
  4. To disconnect use the terminate command CTRL-C. TO continue using the same shell by putting the executable in the background with CTRL-Z and bring it to the front with the command fg
iOS (iPhone and iPad)
  1. Download GlobalProtect through the App Store and then open the app.
  2. Here we recommend accepting status notifications for the VPN (for example if the VPN loses the connection):GlobalProtect iOS 1.png
  3. Accept the terms of service.
  4. Type vpn.hi.is under "Address": GlobalProtect iOS 2.png
  5. Authorize GlobalProtect to create a VPN connection:GlobalProtect iOS 3.png
  6. Enter the phone's authentication:GlobalProtect iOS 4.png
  7. Sign in to your university account to connect to the VPN:GlobalProtect iOS 5.png
  8. The device is now connected to the VPN.GlobalProtect iOS 6.png

The VPN is disconnected by clicking on the center or by selecting the three lines ☰ and then selecting"Disconnect":VPN android 9.png

Android
  1. Download "GlobalProtect" through the Play Store and then open it.
  2. Accept the terms of service by pressing "OK":VPN android 1.png
  3. Here we recommend accepting status notifications for the VPN (for example if the VPN loses the connection):VPN android 2 ensk.png
  4. Type vpn.hi.is under "Address": VPN android 3.png
  5. Sign in to your university account to connect to the VPN.
  6. Authorize GlobalProtect to create a VPN connection:VPN android 7 ens.png
  7. The device is now connected to the VPN: VPN android 8.png

The VPN is disconnected by clicking on the center or by selecting the three lines ☰ and then selecting"Disconnect":VPN android 9.png

Further information and assistance

IT Help Desk University Centre (Háskólatorg)
Mon-Thu 08:30-16:00
Fri 08:30-15:00
help@hi.is
525-4222

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