Wired internet connection

1. Open the Start menu by pressing the Windows button on the keyboard or go down to the left bottom corner and click the Windows logo.
2. Now search for "CMD" and hit enter
   
   
3. A black DOS window opens where you type "getmac /v" (without the quotations marks and with a space between getmac and the slash) and click Enter.
4. Find the line that holds the information regarding the wired network-card, usually says "Ethernet" or "Local Area Connection". Then find the column "Physical address" in that line. This is the MAC address you are looking for and need to register in Ugla:
   
   
5. When the Mac address is found you register it in Ugla for a wired connection or for a connection in student housing.

1. Start by clicking the apple and choose "System preferences":
2. Double click the "Network" icon:
3. Click "Built- in Ethernet" and choose "Advanced":
   
   
4. Press the "Ethernet" tab and there you find the MAC address for the wired "Ethernet" net card, which is called Ethernet ID:
   
   
5. When the Mac address is found you register it in Ugla for a wired connection or for a connection in student housing.

You can find the mac address through the Terminal or settings

You can find it in the Terminal like this:

1. Open "Terminal"
2. Write in the commasnd "ipconfig" or "ip link" and press enter.
3. The mac address of the ethernet card usally appears under "ens33"
   
   
4. When the Mac address is found you register it in Ugla for a wired connection or for a connection in student housing.

You can find the Mac address in the settings like this:

1. Open "Settings".
2. Click on "Networks" and then click on the cog wheel next to "Wired".
3. Under "details" you will see "Hardware address"
   
   
4. When the Mac address is found you register it in Ugla for a wired connection or for a connection in student housing.

1. Open the system settings. Click on "Network".
2. Select "Ethernet":
   
   
3. Click on "Network". The MAC address will appear at the bottom:
   
   
4. When the Mac address is found you register it in Ugla for a wired connection or for a connection in student housing.

Employees of HÍ can apply for a fixed IP address for their devices (wired Connection). You can use the instructions above in order to find the right MAC address.

1. The application page is in Ugla: Computing service → Applications → Wired connection:
2. Fill out the following fields:
   • Username: You can apply for other employee's but if you are applying for yourself then type in your own username.
   • Type of device: Select the right device, Windows, Mac/iOS, Linus/Unix, Printer, Other.
   • Location: Select where the device will be located "[Location] (Húsnet)"
   • MAC address of device: Type in the MAC address for the device.
   • You can leave all the other fields as is. Click on "Finish application" when done:
     
     

Once the application has been sent in you will be assigned an IP address for the device. Your computer should connect automatically to the wired network. It may take an hour for the device to be registered.

Employees can cancel their own wired connections through Ugla under Computing services → My Services.

By moving the mouse cursor over the trash bin you can see when the device last connected to the internet.

Department administrators can also view and cancel connections through the service overview in Ugla under Computing services → Þjónustuyfirlit.

• After the application for a wired connection has been sent, you may need to wait up to 30 minutes untill the computer can connect to the internet.
• Often it works to restart the computer.
• Disconnect from the wireless internet (Wi-Fi).
• If connected to a VPN then disconnect it.
• Please note that computers, docks and external ethernet cards all have different MAC addresses so you need to plug the ethernet cable into the ethernet port (network card) that was registered in the application, or apply for multiple wired connections.
• Check if the light next to the ethernet port on the device is on. If not then that can be a sign that the wall port is not active. You can try other ports on the wall or a port that you know that works. If no port is active or if there is no extra port available then contact the IT Division through the Service Portal with the name of the port and the location.
  
  

Make sure the ethernet card assigns the IP address automatically ("IP assignment: Automatic (DHCP)" or "Obtain IP address automatically") instead of manually.
Windows:

1. Right click on the internet globe and select "Network and Internet settings" or open "Settings" and select "Network & Internet":
   
   
2. Select "Ethernet"
   
   
3. "IP assignment" and "DNS server assignment" should be set to "Automatic (DHCP)" if not then click on "Edit":