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How to clear cookies

Clearing the cookies from a web browser is an important first step for almost any troubleshooting for internet browsing. Here you can see how you clear your cookies.

Google Chrome

You can press CTRL + SHIFT + DELETE at the same time or follow the steps below.

  1. Click on the three dots in the top right corner and click on "History":Chrome 1 unnið.png
  2. Click on "Clear browsing data" to the left:chrome 2 unnið.png
  3. Here you need to select the following:
    • Select "All time" under "Time range"
    • Check "Cookies and other site data"
    • Click on "Clear data"chrome 3 unnið.png
Mozilla Firefox

You can press CTRL + SHIFT + DELETE at the same time or follow the steps below.

  1. Click on the three lines in the top right corner and select "History":firefox 1 unnið.png
  2. Select "Clear recent history":firefox 2 unnið.png
  3. Here you need to select the following:
    • Select "Everything" under "Time range to clear"
    • Check "Cookies"
    • Select OKfirefox 3 unnið.png
Microsoft Edge

You can press CTRL + SHIFT + DELETE at the same time or follow the steps below.

  1. Click on the three dots in the top right corner and select "History":edge 1 unnið.png
  2. Click on the three dots and select "Clear browsing data":edge 2 unnið.png
  3. Here you need to select the following:
    • Select "All time" under "Time range"
    • Check "Cookies and other site data"
    • Click on "Clear now"edge 3 unnið.png
Safari MacOS
  1. Go to the top taskbar and select "Safari" and "Preferences":cookies1.jpg
  2. Go to the "Privacy" tab and select "Manage Website Data...":cookies2.jpg
  3. Once the window has loaded you can select "Remove All" or remove specific cookies by selecting "Remove":cookies3.jpg
Safari iOS (iPhone and iPad
  1. Open "Settings" on your phone and find "Safari":ios1_1.jpg
  2. Scroll to the bottom and select "Clear History and Website data" or choose "Advanced":ios2_1.jpg
  3. If you select "Clear History and Website Data" then you select "All history" and "Close All Tabs" to delete the cookies and browsing history:ios3_1.jpg
  4. If you selected "Advanced" then you tap on "Website Data":ios4_1.jpg
  5. Now you can select whether to "Remove All Website Data" or select "Edit" and remove individual data:ios5_1.jpg

Further information and assistance

IT Help Desk University Centre (Háskólatorg)
Mon-Thu 08:30-16:00
Fri 08:30-15:00
help@hi.is
525-4222

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